The Data Services Computer Lab on the A-Level of Milton S. Eisenhower Library has seven PCs with dual monitors for use in GIS, data analysis and data visualization. The lab is open to all JHU community members during regular MSEL hours on a first come, first served basis.  

Requesting Help 

For quick questions, software instructions, and how-tos, check out our LibGuides, FAQs and Resources or use our Live Chat.   

For more detailed inquiries or requests for a meeting, email us. We’ll pair you with the right Data Services staff member, who will schedule a time to meet with you virtually. All workstations are installed with Zoom to enable screen sharing. For audio, patrons must supply their own headsets or use their phone to join the call.  

To report a technical issue with a workstation, contact end-user support. On weekdays, 8:30 am to 5 pm, call 410-516-8338. After 5 pm and on weekends, call 410-746-7048.  

Available Software

The following software is installed on all 7 Data Services workstationsData Services staff are available to provide consultation for certain software. These are marked in the table below. 

*green = Data Services can provide support; email to request a consultation


Resources to get started

ArcGIS Desktop
ArcGIS Pro
ArcGIS Business Analyst




ERDAS Imagine
Adobe Acrobat Reader
Microsoft Office