Email email@example.com with a description of what you are working on, and we will set up a personalized one-on-one virtual consultation to help you.
We help with
Accessing Esri Software
Looking to install Esri software such as ArcGIS Pro? Visit our Esri Software Access libguide and review the information provided. If you have follow-up questions, contact us at firstname.lastname@example.org.
Troubleshooting Esri Software
Running into error messages when attempting to use Esri software? We can help you troubleshoot technical problems involving Esri software like ArcGIS Pro, ArcGIS Online, etc. As the administrators of JHU’s Esri site license agreement, we can also issue a Esri tech support ticket should we determine your problem requires escalation.
Applying GIS to Your Research or Class
Do you know what you want to accomplish but need help figuring out how to use GIS to achieve this? Have a question about what a specific geoprocessing tool does? We are available to consult on using GIS in your research, course design, or class work. Send us an email at email@example.com to get started.
Accessing Geospatial Data
Need help finding geospatial data? Send us an email at firstname.lastname@example.org.
Accessing JHU’s Map Collection
JHU is home to a comprehensive collection of Baltimore City maps, atlases, and aerial photography, as well as thousands of maps on a global scale ranging from the Early Modern period to the present day. Learn more about finding and accessing our maps and online resources on our Maps and Online Map Resources libguide. If you have follow-up questions or would like to request maps for a class, contact us at email@example.com.